Terms & Conditions

Updated on February 11th, 2025.

Welcome to UPNØRD Wellness. By booking a stay or engaging with our services (including through our Airbnb listing at airbnb.ca/h/upnord), you agree to the following Terms of Service. Please read them carefully.

1. Booking & Payment

All bookings for UPNØRD Wellness are made through our Airbnb listing. By making a reservation, you agree to abide by Airbnb’s terms and conditions, including payment policies, cancellation rules, and security deposit guidelines.

For full details, please refer to our Airbnb page: airbnb.ca/h/upnord

2. Check-In & Check-Out

  • Check-in: 4:00 PM

  • Check-out: 11:00 AM

Please respect these times unless prior arrangements have been made. Early check-ins or late check-outs may incur additional fees and are subject to availability.

3. Guest Responsibilities

We ask that you treat the space with respect and care. You agree to:

  • Follow all posted house rules (available in the Airbnb listing and on-site)

  • Use amenities (including the sauna, hot tub, and cold plunge) responsibly and at your own risk

  • Report any damage or issues promptly

  • Maintain peaceful behavior, especially in regard to noise and neighboring properties

4. Wellness Amenities Disclaimer

Our amenities, such as the wood-burning sauna, hot tub, and cold plunge, are provided for your enjoyment. By using them, you accept all risks associated with their use and release UPNØRD Wellness and its owners from liability for any injury, loss, or damage.

Children must be supervised at all times near these features.

5. Cancellations & Refunds

We follow the cancellation policy set on our Airbnb listing. Refunds and changes to bookings must be processed through Airbnb. Please review the policy before booking.

6. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

7. Limitation of Liability

UPNØRD Wellness is not liable for any indirect, incidental, or consequential damages arising from your stay, including but not limited to injuries, lost belongings, or disruptions due to weather or unforeseeable events.

8. Changes to These Terms

We may update these Terms of Service as needed. Any changes will be posted here with a revised effective date. Continued use of our services implies acceptance of the latest version.

9. Contact Us

For questions or concerns regarding these terms, please reach out:

📧 Email: info@upnord.ca
🌐 Airbnb: airbnb.ca/h/upnord